BETDAQ account restricted or suspended

If you’ve received an email from BETDAQ announcing that your account is restricted or suspended, or if you’ve just tried to log into your account and gotten the same message, you’re going to want to know what is going on..

In this article we’ll take a look at how and why BETDAQ restricts user accounts, and what your options are if you have been locked out of your BETDAQ account.

Types of BETDAQ account restrictions

There are a number of ways that BETDAQ may restrict the activity of registered users.

Time out

BETDAQ allows its users to opt in to a voluntary time out from their services. If you have taken a time out you will not be able to access your account. Your account will become available either automatically or by request when your time out period elapses.

Deposit limits

If you are encountering limits to the amount you are able to deposit this is as a result of the limits you choose when setting up your account, or later set up in the ‘My Account’ section of the BETDAQ website.

Account suspension

Your account will be suspended if BETDAQ finds that you have violated its terms of service. BETDAQ will notify you of the suspension of your account before the suspension comes into effect, unless BETDAQ is legally or practically unable to provide advanced notice.

Reasons for BETDAQ account restriction

BETDAQ will suspend accounts that engage in fraudulent activities, provide false personal information or threaten the integrity or stability of the platform..

Fraudulent activity

Players who attempt to hack into or compromise the BETDAQ website or server will have their accounts suspended. In addition, players who place bets on the behalf of 3rd parties or engage in betting on events that show indications of being rigged will have their accounts suspended.

Engaging in arbitrage

Players who engage in unusual patterns of betting activity suggestive of arbitrage, or any other types of guaranteed profit strategies, will have their accounts suspended.

Duplicate accounts

Operating duplicate accounts at BETDAQ is prohibited, and attempting to operate duplicate accounts will result in suspension of one or both accounts.

Circumventing restrictions

Attempting to place bets from locations where using BETDAQ is prohibited, or from locations or devices other than where the bet is claimed to have been placed, will result in account suspension. Similarly failing to meet age requirements will result in account restriction, as will failing Know Your Customer checks during signup.

How to recover access to your BetMGM account

If your BETDAQ account has been restricted the first thing you need to do is check your email for a notification from BETDAQ, which may include the reasons for your account suspension.

If you then wish to dispute this decision, you can contact BETDAQ customer service. This can easily be done from the live chat widget on their website. Alternatively you can email BETDAQ on helpdesk@betdaq.com or call 0800 473 0009 (UK) or 01 55 66 222 (Ireland).

If you know you violated BETDAQ’s T&Cs by engaging in any of the activities listed above, note that it is unlikely that you will be able to recover your account.

What to do if you are unable to recover your BETDAQ account

If you have permanently lost access to your BETDAQ account, the best thing to do is learn from your mistakes and move on.

Betfair is an alternative option if you are looking for another betting exchange, otherwise consider trying out some of the world’s best known and most trusted bookies:

• Bet365, the undisputed leader in online sports betting
• Boylesports, a top Irish bookie with outstanding daily betting specials.
• William Hill, one of the oldest and biggest betting brands on the planet

If you have funds locked into your account, this is a different matter and it is advisable to take the following steps to access your money:

1. Send BETDAQ an email explaining that you would like to recover funds in your account and give them 8 weeks to process your request.
2. In the event you do not recover your funds, approach http://www.resolver.co.uk/ and request that they advocate on your behalf with BETDAQ.
3. If BETDAQ is unable to assist, contact the UK’s Independent Betting Adjudication Services (IBAS) for assistance.
4. If you are still unable to access your funds and believe that BETDAQ has violated the regulations set forth by the United Kingdom Gambling Commission, you can contact this body directly to report them for this violation. The UKGC does not handle betting disputes but can take corrective action against bookies who are flaunting relevant legislation.

How to avoid having your BETDAQ or betting accounts restricted in future

To avoid having betting accounts restricted in future:

• Provide accurate information when signing up for your account
• Do not attempt to access your account using a VPN or from a restricted location
• Never open more than one BETDAQ account
• Do not place bets on behalf of 3rd parties
• Never attempt to access or hack into BETDAQ’s software or servers
• Do not attempt to engage in arbitrage.

BETDAQ suspended account FAQ