DAZN Bet account restricted or suspended

If your DAZN Bet account has been restricted you’ll want to know why that happened, how you can get access to your account back, and how to withdraw any funds locked into the account.

In this article we’ll explain why DAZN Bet restricts accounts, the types of restrictions it implements and what to do if you receive an email from DAZN Bet notifying you of an account restriction, or if you can’t log into your suspended account.

Types of DAZN Bet account restrictions

DAZN Bet will typically communicate account closure, suspension or limitations when applying these to your account. However, if you are suspected of engaging in a ‘Prohibited Activity’ restrictions may be enforced immediately without notice. 

Self Exclusion

DAZN Bet gives users tools to self-exclude from the platform. These range from self-imposed deposit limits to short cooling off periods and long-term self exclusion from the platform. If you opt into any of these account limitations your activity will be restricted for the duration of the period selected by you. Should you self-exclude from all online gambling services using GAMSTOP, DAZN Bet will also enforce this exclusion by limiting your access to its services.

Account suspension

If your account is suspended by DAZN Bet you will be able to access the account but will be unable to access or withdraw funds during this period, effectively preventing you from interacting with the platform. Account suspensions often take place when DAZN Bet is investigating your account for violations of its T&Cs, and they will usually reach out to you during this investigation process to attempt to resolve the issue.

Account closure

Your ability to log into your account will be restricted in the event that DAZN Bet suspects you of engaging in ‘Prohibited Activity’ and subsequently finds evidence to support this suspicion. In such cases your account will be closed by DAZN Bet. Your account may also be closed in the event that DAZN Bet is required to do so by changes in license conditions (for example if it loses the right to operate in your location).

Reasons for DAZN Bet account restriction

DAZN Bet provides a long list of activities that can result in account suspension or closure, these boil down to:

Fraudulent activity

Any form of illegal activity including identity fraud, payment fraud, money laundering or colluding with 3rd parties in illegal activities on the platform will result in account restriction and closure if identified and confirmed.

Incorrect personal details

If you provide fraudulent or inaccurate personal details during Know Your Customer (KYC) checks your account is likely to be suspended while DAZN Bet investigates. This type of restriction can also come into force if the personal details associated with your payment method do not match your account details.

Duplicate accounts

Operating duplicate accounts is prohibited. At best the duplicate account will be closed if detected, and at worst all of your DAZN Bet accounts will be closed if you are suspected of using these accounts for prohibited activities.

Circumventing location restrictions

DAZN Bet will restrict accounts from locations it is not licensed to operate in. Using a VPN may trigger suspicion of this type of activity Attempts to circumvent age limits will meet with the same types of restrictions.

How to recover access to your DAZN Bet account

Recovering access to your DAZN Bet account will depend on what type of restriction is in place.

1. Self exclusion will require you to wait out the duration of your exclusion, after which you will be able to resume normal activities on the platform.
2. Account suspensions will require you to cooperate with the DAZN Bet support team while it investigates the activity that triggered your suspension.
3. In the event of account closure, you will need to contact the DAZN Bet support team if you wish to query or dispute the closure of your account.

DAZN Bet makes it easy to reach out to their support team. You can access live chat directly from the website, submit a request for assistance on their website or send an email to support@daznbet.com.

Before proceeding check your email inbox for a message about your account suspension or closure, as this may explain what happened to your account. If your account is closed following an investigation it is unlikely you will recover access to it.

What to do if you are unable to recover your DAZN Bet account

DAZN Bet is not a major player in the betting market, so if you do lose access to your betting account you are spoiled for choice when it comes to alternatives.

The following bookies are recognized for their fair treatment of honest users:

• Bet365, the undisputed leader in online sports betting
• Boylesports, a top Irish bookie with outstanding daily betting specials.
• William Hill, one of the oldest and biggest betting brands on the planet

What to do if you have funds locked into your DAZN Bet account

DAZN Bet commits to paying out any outstanding balance in your account in the event of account closure, unless you have been found to be engaging in illegal activity.

If your account has been closed or appears to be indefinitely suspended, and you have not engaged in any fraudulent activity, you can take the following steps to recover your money:

1. Send DAZN Bet an email asking if and when your account funds will be paid out. You should then give them 8 weeks to process your request. Do this by email to ensure you have your communication on record.
2. If you do not receive a satisfactory response after 8 weeks, contact http://www.resolver.co.uk/ and request an intervention on your behalf..
3. If DAZN Bet is unable to assist, contact the UK’s Independent Betting Adjudication Services (IBAS) for assistance. You can email them at adjudication@ibas-uk.co.uk.
4. If all these attempts are unsuccessful, and you are convinced you have not engaged in any potentially illegal activity, you can report DAZN Bet to the United Kingdom Gambling Commission. Note that this should only be taken if you believe that DAZN Bet is violating UK gambling legislation, and that the UKGC will not advocate on your behalf with a betting provider.

How to avoid having your DAZN Bet or betting accounts restricted in future

To avoid having betting accounts restricted in future:

• Provide accurate information on signup
• Only use payment methods using your own personal details
• Do not operate duplicate accounts
• Do not use your account for fraudulent purposes or to accept 3rd party payments.

DAZN Bet account suspended FAQ