Livescore Bet account restricted or suspended

If you are unable to access your Livescore Bet account and believe it may have been restricted or suspended by this bookie, you’ve come to the right place.

In this article we’ll look at how and why Livescore Bet restricts user accounts, and what you can do if you believe they have made an error in restricting your account.

Types of Livescore Bet account restrictions

Livescore Bet may temporarily or permanently limit access to your account under certain conditions. Their T&Cs state that they will make reasonable efforts to alert you of the closure in advance unless you have made a serious violation of their terms of service. 

Self Exclusion

Livescore Bet allows users to pause their activity on the platform in various ways. A cooling off period can be taken for a maximum of 6 weeks, or you can self-exclude from the platform in which case your account will be closed entirely for a set period and you’ll need to contact support to re-open it once the self exclusion period ends.

Account closure

In the event that you violate the Livescore Bet T&Cs your account will be closed. This suspension may be temporary pending an investigation into your account and the outcome of any liaison between yourself and their customer care team. If you are found to be noncompliant with their policies, your account will be permanently closed.

Reasons for Livescore Bet account restriction

Livescore Bet will restrict accounts for the following reasons:

Dormant accounts

Accounts that have zero balances, have never been used and/or have been dormant for long periods of time may be closed by Livescore Bet either with or without advanced notice.

Incorrect personal details

Failing to provide required documentation during Know Your Customer (KYC) checks, or providing false information during these checks, can result in suspension of your account. In such cases you are likely to have an opportunity to furnish Livescore Bet with the required documents to reactivate your account.

Duplicate accounts

Creating duplicate accounts is prohibited on Livescore Bet and will result in account closure once detected.

Illegal activity

Any activity seen to be related to money laundering, bet rigging, match fixing or any form of cheating while using the site will result in account closure.

Access from a restricted territory

Attempting to use a VPN to access Livescore Bet from a restricted territory will result in account closure once detected.

Abuse of website

Any attempts to damage the Livescore website, including uploading malicious code, scraping content, promoting your own or a 3rd party’s products or services, or exploiting loopholes or promotions, whether alone or in collusion with other users, will result in account suspension.

How to recover access to your Livescore Bet account

If you believe your Livescore Bet account has been mistakenly suspended you can take the following steps to attempt to recover your account.

1. Check your inbox for an account suspension warning or notification email from Livescore Bet. This may provide information on why your account was suspended.
2. Contact customer support to dispute your account closure.

Livescore Bet offers a chat function on their help portal. This bot does not allow you to connect with a team member over chat, but will forward queries to the support team. An easier method of making direct contact with Livescore Bet support is to email them on support_ie@livescorebet.com.

What to do if you are unable to recover your Livescore Bet account

If you have violated the Livescore Bet T&Cs it’s likely you will be unable to recover your account. Fortunately Livescore Bet is a fairly generic bookie, and you can access much more attractive odds, features and specials by exploring what the big players in the market have to offer.

The following bookies are recognized for their fair treatment of honest users:

• Bet365, the undisputed leader in online sports betting
• Boylesports, a top Irish bookie with outstanding daily betting specials.
• William Hill, one of the oldest and biggest betting brands on the planet

What to do if you have funds locked into your Livescore Bet account

Livescore Bet claims that they will pay out any withdrawable funds in your account in the event of an account closure, provided your account and use of your funds have not been flagged for potentially criminal or fraudulent activities.

If you have lost access to your account and your funds have not been returned to your depositing account and you have not engaged in any fraudulent activity, you can take the following steps to recover your money:

1. Send Livescore Bet an email requesting the return of your funds. You’ll then need to give them 8 weeks to process your request.
2. If after 8 weeks your funds have not been returned contact http://www.resolver.co.uk/ and request that they advocate on your behalf with Livescore Bet.
3. If Resolver can’t assist you, contact the UK’s Independent Betting Adjudication Services (IBAS) for assistance. Their email is adjudication@ibas-uk.co.uk.
4. If your funds are not returned after making these steps, and you believe that Livescore Bet has violated the terms of its license with the United Kingdom Gambling Commission you can report the matter to them directly. Note that the UKGC will not handle your dispute directly, but may penalize Livescore Bet if they are found to have violated their license terms.

How to avoid having your Livescore Bet or betting accounts restricted in future

Keeping a betting account going is easy if you stick to the following guidelines:

• Never provide false information when signing up
• Don’t use your account to commit financial crimes or participate in bet rigging
• Do not set up a duplicate account
• Never attempt to ‘game’ promo options or exploit loopholes
• Do not engage in arbitrage or accept bets from 3rd parties.

Livescore Bet account suspended FAQ